Frequently Asked Questions
mym6 FAQ — Find answers to anything you want to know right here
Find clear answers in Burmese to questions about deposits and withdrawals, live casino, and VIP membership — all in one place.
This FAQ page brings together the questions most commonly asked by players — from those opening their first mym6 account to long-time members. Whether it's deposits, withdrawals, table game questions like Baccarat and Roulette, or anything about the VIP Program, the answers are presented clearly so you don't have to spend time asking around. If you still can't find what you need, our support team is available 24/7 via Live Chat.
Deposits
At mym6 you can deposit using KBZPay, Wave Money, AYA Pay, and CB Pay. The minimum deposit for all these methods is 5,000 Ks, and the process is fast and secured with SSL encryption. To deposit, log in to your account and select the Deposit/Withdrawal menu.
If your balance has not been updated within 15 minutes of depositing, take a screenshot of your transfer and contact our support team via Live Chat. We are available 24/7 and can help at any time. If you include a screenshot showing the Transaction ID, we can resolve it faster.
When depositing with Wave Money, send funds only to the mym6 Wave Money number shown in your account dashboard — do not send to any other number. The amount must be at least 5,000 Ks, and after the transfer you'll need to enter your Transaction ID on the platform for faster processing.
When depositing with KBZPay, transfer from KBZPay to the phone number provided on your Account Dashboard. After the transfer, make sure to enter the Transaction Reference Number on the platform so your balance arrives as quickly as possible. Send from your own KBZPay account only — sending from a third party may cause issues.
The minimum deposit at mym6 is 5,000 Ks regardless of the payment method. This threshold applies to KBZPay, Wave Money, AYA Pay, and CB Pay alike. Please note that deposits below this amount cannot be accepted by the system.
Withdrawals
Withdrawal time at mym6 is normally within 10 to 45 minutes. We work to process every request within that timeframe, and most members confirm it rarely goes beyond 45 minutes.
Yes. mym6's withdrawal service is available 24 hours, 7 days a week, including late nights and holidays, with the usual 10–45 minute processing time. We operate on MMT, UTC+6:30, so it's convenient for members in Myanmar.
To withdraw bonus funds and any winnings from them, you must meet the Wagering Requirement. For the Welcome Bonus, you need to wager bonus amount × 10 times before you can withdraw. For example — if you receive a 40,000 Ks bonus, you must wager 40,000 Ks × 10 = 400,000 Ks before withdrawing.
The minimum withdrawal amount at mym6 is 10,000 Ks. You can submit a withdrawal request only when your account balance exceeds 10,000 Ks. Please note that if your balance has not reached that amount, the system will reject the request.
Withdrawals are available through the same methods as deposits — KBZPay, Wave Money, AYA Pay, and CB Pay. Funds are sent only to the phone number or account registered to your profile, so your money stays secure.
Baccarat & Table Games
The live casino at mym6 has a variety of tables with stake ranges to suit every player. There are entry-level tables for casual players and high-stake tables for those who want to bet bigger — you can choose whichever table suits you and stay in control of your own budget.
In live dealer games, you can watch a real dealer on video and see the cards dealt in real time. Players choose a table on screen, place chips and start playing. Many members say the experience feels like a real casino, and you can chat in Burmese as well.
In Roulette, the dealer spins a ball on the wheel and players bet on which pocket it will land in. You can bet on a single number, a color (red/black), odd/even, a column, or a range of numbers — the rules are simple and the game stays engaging.
Yes, you can play live casino on your mobile phone. The mym6 platform runs smoothly on both Android and iOS, and you can play directly through your browser without downloading a separate app. A stable mobile data or WiFi connection is recommended for smooth video streaming.
Baccarat has two sides — Player and Banker — and you bet on which side gets closer to 9. When both sides score the same, it's called a Tie, and you can bet on that too. The game involves more decisions than slots, which is why table game fans tend to enjoy it.
VIP Membership
mym6's VIP Program has 4 tiers: Bronze, Silver, Gold, and Platinum. Bronze members get up to 0.2% weekly cashback, Silver up to 0.4%, Gold up to 0.6%, and Platinum up to 0.8%. The higher your tier, the more benefits you receive.
Weekly Cashback is a bonus where a percentage of a player's net loss for the week is returned to them. The rate ranges from 0.2% to 0.8% depending on your VIP tier. Cashback is credited to your account automatically once a week, giving you more to play with.
Play regularly on the mym6 platform and consistently increase your wagering volume — your tier will be upgraded automatically. You can check your current tier status in your account dashboard, and you'll receive a notification when you move up. Staying active is the key to maintaining your tier.
VIP members receive weekly cashback at the rate matching their tier, along with priority withdrawal service, more exclusive promotions, and direct contact with a dedicated VIP support team. Reaching Platinum tier unlocks additional rare benefits on top of all that.
Ask our support team directly
Still can't find an answer? Our support team is available in Myanmar language via Live Chat and at [email protected], 24 hours a day, 7 days a week.